Q&A

Aenean Cras Tortor

What is the meaning of V 10 Plus?

The letter “V” means Variety.
The number “10” refers to the 10 concepts of our skin care range which are namely:
1. NO PARABEN
2. NO ARTIFICIAL COLOUR
3. NO MINERAL OIL
4. NO CHEMICAL FRAGRANCE
5. WATER-BASED
6.CUSTOMIZED SERUMS FOR 10 SKIN PROBLEMS
7. DERMATOLOGIST – TESTED
8. VISIBLE RESULTS IN JUST 10 DAYS
9. COLOR THERAPY FROM COLORFUL BOTTLES
10. MADE IN JAPAN

And the word “Plus” means that you can add our serums to your current skin care regimen.

Where is "V 10 Plus" originated from?

All V 10 Plus products are MADE IN JAPAN.

Why are there so many type of serums in V 10 Plus?

Each serum caters to different skin problems. Therefore, we created 10 different serums to cater to 10 most common skin problems worldwide.

How do we know which of the serum combination is suitable for our skin?

We have Skin Counselling system that will capture and generate the suitable serums customized to solve your skin problems.

What is BIOCELL serum?

Biocell serum is the SUPER ANTI-AGING serum that contains MALLUS DOMESTICA FRUIT CELL CULTURE EXTRACT which produced using stem cell technology. MALLUS DOMESTICA FRUIT CELL CULTURE EXTRACT has been extracted from apple which has effective natural ingredient on it to improves skin regeneration, coupled with the unique formulation by our Chemist, Mr. NOBU, is the “V 10 Plus BIOCELL serum”.

How long does it take to see the results promised?

It ranges for different individuals. However, visible results can be seen after 10-21 days of usage for most users.

What happens to my own skin care range if I were to use your products?

It is definitely advisable to use the same range of products for optimal results. Nevertheless, the meaning of “Plus” in V 10 Plus, suggests that you can actually add on to your existing skin care range as a supplement.

Will it be safe for me to add on V 10 Plus serums into my own skin care range?

V 10 Plus is a water based product and the serums are made with safe ingredients, mostly from plants extracts. There are no paraben, preservatives, artificial colors, artificial fragrance or mineral oil (which comes from crude oil) in the serums. Hence, it is absolutely safe to add on to your own skin care range unless otherwise advised by our well-trained skin consultants.

How long should I be using same V 10 Plus serums?

One’s skin conditions change from time to time, due to the changes in one’s daily lifestyle, environmental conditions and also hormonal changes as one’s age increases.
The Skin Counseling System will be able to detect the changes in your skin condition and customize accordingly for your skin needs at different phases. So you can be using V 10 Plus safely and effectively throughout your lifetime. Please visit any of our outlet to get free consultation.

Are V 10 Plus products suitable for sensitive skin?

As mentioned earlier on, our products are being studied, researched and tested by our Chemist, Mr. NOBU, who had more than 18 years of experience in the skin care industry, the ingredients used are definitely safe.
Understanding that sensitive skin experiences irritation and redness easily, our serums are produced to be gentle to cater to sensitive skin as well.
Nonetheless, it would be recommended if we could conduct the skin counseling for you first to better understand your skin.

What are the procedures in using V 10 Plus serums?

After cleansing your face, drop 1 to 3 drops of each serum onto your palm, depending on how many serums you are using, and apply over your face (unless otherwise instructed, such as for Vitamin A serum, which is to be applied over the eye area). Subsequently, you can proceed with your own daily skin care range.